Is the consultation free?

Yes — the initial consultation is free, with no commitment.

Do I need to switch helpdesks to get started?

No. We work inside the helpdesk you already use and adapt to your setup — no migration required.

We reply to set up a short discovery call, learn your app and goals, then map out onboarding (typically 2–4 weeks of training before we go live).

Let's talk support

Book a free consultation, email support@kivosupport.com, or send the form below. We're here to help you hand off your Shopify app's support.

1We reply. We get back to you to set up a short, free discovery call.
2Discovery call. We learn your app, your support volume and your goals.
3Onboarding. We train on your product (typically 2–4 weeks) and go live under your brand.

Quick answers

A few things people ask most often. Still not sure? A real person is happy to help — no bots, no runaround.

Is the consultation free?
Yes — the initial consultation is free, with no commitment.
Do I need to switch helpdesks to get started?
No. We work inside the helpdesk you already use and adapt to your setup — no migration required.
What happens after I reach out?
We reply to set up a short discovery call, learn your app and goals, then map out onboarding (typically 2–4 weeks of training before we go live).

Book a free consultation and see how KivoSupport can run support under your brand.